Frequently Asked Questions
Everything you need to know about your BANGS journey.
How do BANGS shoes fit compared to standard sizes?
Our shoes generally run true to size. If you are between sizes, we recommend sizing down for a snug fit as the canvas will naturally soften and stretch slightly with wear.
Are BANGS shoes vegan and sustainably made?
Yes! All BANGS shoes are 100% vegan. We use high-quality canvas and vulcanized rubber, ensuring our manufacturing process is ethically conscious and animal-friendly.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn footwear in its original packaging. Please note that shipping fees for returns are the responsibility of the customer.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but usually range from 10-21 days.
How should I clean my canvas shoes?
We recommend spot cleaning with cold water and a mild detergent. Avoid machine washing or drying, as high heat can damage the vulcanized rubber soles.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping rates and duties are calculated at checkout based on your specific location.