Returns & Exchanges
We want you to love your adventure-ready footwear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Your purchase helps fund global entrepreneurs, and we are committed to making your shopping experience as seamless as your next journey.
Verify Eligibility
Ensure your shoes are in brand-new, unworn condition and within 30 days of the delivery date to qualify for a full refund or exchange.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print and Ship
Download your prepaid shipping label, secure the items in their original box, and drop the package off at any authorized carrier location.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing